Reference

What You Agree to When You Use ruko77

These terms set out the rules that apply to your account, your transactions, and your use of our lobby — including deposits and withdrawals via DANA, OVO, and GoPay.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension policyJurisdiction and eligibility

Explore the Lobby Read FAQ

How These Terms Apply to Your Account

ruko77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with us, you confirm that you have read and accepted these terms in full. They govern every action you take inside our lobby — browsing slots, joining a live table, placing a sports bet, or moving funds through your wallet. These terms

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apply to all transactions processed via DANA, OVO, and GoPay. When you initiate a withdrawal, you confirm that the wallet receiving the funds belongs to your registered account; we do not transfer to third-party wallets or unverified accounts. Deposits made through your e-wallet are final once
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confirmed by the payment rail — we cannot reverse a deposit that has cleared on our side. Any attempt to exploit a technical error, manipulate a game outcome, or use account credentials that are not your own is a direct breach of these terms and will
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result in account suspension. We reserve the right to update these terms at any time; continued use of your account after an update is published means you accept the revised version. If you disagree with a change, you should stop using your account and contact our
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support team to request a withdrawal of your available balance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Policy Commitments

Your account data and wallet details are handled under the security and retention practices described here. We keep records of your transactions — including DANA, OVO, and GoPay deposits and withdrawals — for as long as your account is active and for a reasonable period after closure, in line with standard record-keeping obligations. You can request a copy of your transaction history through the account settings page at any time.

Data Retention We retain your account records and transaction history for the duration your account is active and for a standard period after closure. You can request a data summary from account settings.

Cookie Use Our site uses session and analytics cookies to keep your lobby preferences saved and to monitor account activity for security. You can manage cookie settings through your browser at any time.

Account Security Login is protected by OTP verification sent to your registered number. Never share your OTP or password. If you suspect unauthorised access, contact live chat immediately to lock your account.

Policy Change Requests To request a correction to your account data or to raise a concern about how these terms have been applied, email our support team with your account ID and a clear description of the issue.

TERMS CONTACT

Reach Us About Your Account Terms

If any clause in these terms is unclear, or if you believe your account has been actioned in error, contact our support team directly. We handle terms-related queries through live chat, email, and our dedicated account help line — all accessible from your account dashboard.

Live Chat Start a live chat from your account dashboard to raise a terms query. Our team will confirm which clause applies to your situation and what steps come next.

Email Support Send a written query to our support email for anything that needs a documented response — account suspensions, wallet disputes, or policy clarification requests.

Account Help For wallet-specific issues — such as a DANA or OVO transaction that has not reflected on your account — use the account help form linked in your profile settings.

Common Questions About ruko77 Terms

These are the questions we hear most often about how our terms work in practice — covering wallet rules, account actions, and what happens when something goes wrong.

Yes. Every transaction processed through DANA, OVO, or GoPay on your account is subject to these terms. Wallet ownership must match your registered account details at all times.

We may suspend an account immediately if we detect a breach of these terms — such as credential sharing or suspected manipulation. You will be notified via your registered contact and can appeal through live chat.

If a suspension follows a terms review and your balance is found to be from legitimate play, we will arrange a withdrawal to your verified wallet. The outcome depends on the review findings.

We publish a notice on the login page and send a message to your registered account whenever the terms change. Continuing to use your account after that notice means you accept the updated version.

No. We only process withdrawals to a DANA, OVO, or GoPay account registered in your own name. Third-party or unverified wallet transfers are not permitted under these terms.

Access depends on local law and is available only where permitted in your region. Players in Jakarta and Surabaya should verify that access is lawful in their area before opening an account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoRuko77 Glossary Appruko77 App Accountruko77 Login

What You Agree to When You Use ruko77

Account Security and Policy Commitments

Reach Us About Your Account Terms

Common Questions About ruko77 Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 Can ruko77 suspend my account without notice?

03 What happens to my balance if my account is suspended?

04 How do I know when the terms have been updated?

05 Can I transfer winnings to a wallet that is not in my name?

06 Is access to ruko77 available everywhere in Indonesia?

Terms & Conditions

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